680 South Fourth Street
Louisville, KY 40202
September 2016 penalty paid failing to comply with a CIA. The CIA was the result of allegations involving claims for hospice services that were medically unnecessary and claims for continuous or crisis care services when the patients were not experiencing a crisis.
The penalty for violating the CIA resulted from Kindred’s failure to correct improper billing practices in the fourth year of the 5-year agreement. HHS-OIG made several unannounced site visits to Kindred facilities and found ongoing violations. Specifically, CIA-required audits performed by Kindred’s internal auditors in 2013, 2014, and 2015 found that the company and its predecessors failed to implement policies and procedures required by the CIA, and that poor claims submission practices led to significant error rates and overpayments by Medicare.